What are the 3 IT Monitoring Trends to watch out for in 2021?

This article discusses the newest trends in information technology for 2021 and 2022, including the Internet of Things, virtual reality, augmented reality, and quantum computing. It will analyze the pandemic’s consequences and how organizations responded. 

By 2021, these industries will have a combined worldwide market value of $5 trillion, accounting for most global economic output (Statista, 2020). Months before 2020, industry leaders sought to show their research portfolios and ideas for the future. 

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While sectors have responded to the pandemic with varying degrees of success, the consensus approach is accelerating digital transformation, incorporating all fundamental information technologies. Stay prepared to anticipate three IT monitoring trends as DevOps and SREs can better fix performance issues and improve business outcomes. 

Over the last year of remote work, site reliability engineers (SRE) and DevOps teams are under tremendous, persistent demand to assist businesses in maintaining excellent service delivery for customers and employees at volume across distant geographies. Simultaneously, organizations must become more agile, and engineers must perform rapid software updates to ensure the firm remains efficient and adaptive. 

DevOps team leaders and SREs use digital experience monitoring (DEM) to solve issues, increase team collaboration, and promote a better end-user experience. We’ve discovered three IT Monitoring trends that are primarily targeted towards DevOps and SREs to assist in mitigating the daily impact of this enormous workload. 

The normalization of the hybrid workplace will require more globally supportive, resilient infrastructures. 

The situation: From Google to Cisco, an increasing number of businesses are reimagining the future of work to include hybrid work environments. Businesses do not anticipate that all employees will return to work full-time shortly. Rather than that, the enterprise office will primarily function as a location for in-person cooperation, with the home office being the de facto choice for daily work. 

The solution: This restructured work allocation will place new demands on local networks and infrastructure. It will further strain towns and rural regions that are not accustomed to solid demand and which city employees have lately relocated. 

Additionally, IT teams will face increased pressure to give a consistent and dependable experience to employees scattered between home offices (with varied and sometimes unpredictable Internet connections) and corporate sites. 

The first step is to ensure that IT has the appropriate tools to deal with the various settings. The need for accurate real-time insight across the whole service delivery chain, including the last mile, is crucial when enabling a hybrid workplace.  

To succeed, opt for auditing to reveal any DevOps, NetOps, and SecOps monitoring silos. Afterward, use the findings to uncover and deal with all associated hazards. Today, SREs can contribute to facilitating a flexible work schedule in the future. They are also able to deliver exceptional employee experience across various infrastructure services. 

Greater automation comes with greater blind spots 

The situation is as follows: COVID-19 triggered an increase in the usage of automation technology in various domains, including the rapid implementation of touchless interactions across customer experience channels. Similarly, the epidemic has increased the speed with which repetitive and routine tasks are automated inside SRE and DevOps teams. 

We’re hearing that DevOps teams and SREs are increasingly leveraging configuration management deployment (CI/CD) and Infrastructure as Code (IaC) techniques at every stage of application management. By automating the development/production process, developers can see that software can be released more quickly, resulting in a shorter time to market. As we move forward into 2021, I expect to see organizations continue to increase their reliance on automation. 

As enterprises increase their automation and embrace a more cloud-native strategy, their application and infrastructure infrastructures become increasingly complex. Automation adds additional components. Simultaneously, such features frequently operate for highly brief periods. Additionally, each component creates its data for operations. Additionally, data is generated during communication amongst the services that comprise these distributed applications. 

The solution: Seek for a monitoring strategy that takes the complete development and user experience into account. By relocating jobs to the left as early in the application’s lifecycle as possible, we routinely observe that developers benefit from early testing. This enables them to detect errors before they escalate into significant issues. By giving end-to-end insight into the pre-production context and the customer experience of the software on the external website or application, a monitoring solution that supports full-stack synthetics enables DevOps teams andSREs to shift left confidently. 

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Maintaining a delicate balance of observability and monitoring 

There is an increase in the use of observability and monitoring by SREs. As IT teams become aware of how the two disciplines may complement one another in improves performance understanding of overall system behavior and health, they also discover that combining the two enables the tracking of valuable SLOs. 

The issue is that SREs have frequently used observability and evaluating information in silos. This results in a distorted view of the user experience. With the complexity of the business environment increasing, the flaws in the user experience narrative have grown more apparent. 

Observability enables operations to extract data from logs, metrics, traces, and events at every production life level. This allows the extraction of insights from specific data sets (instrumental in the era of big data). Enterprises will leverage observability in conjunction with revolutionary digital monitoring to track all delivery components required for their services to reach the end-user. 

When used in conjunction, these tools considerably enhance the ability of SREs, ITOps, and DevOps to conduct in-depth root cause investigation and resolve performance issues more quickly and efficiently without utilizing unnecessary internal resources. 

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