Securing The Remote Workforce in The New Normal

The Covid-19 pandemic boosted global enterprise digital change. It produced a previously unheard-of necessity for enhanced digital capabilities to keep enterprises operating. The spread of the pandemic and its impact on how people lived and worked compelled businesses to move swiftly, frequently prioritizing temporary functionality over security to survive. 

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The Covid-19 pandemic boosted global enterprise digital change with managed IT security services providers. In addition, it resulted in a previously unheard-of demand for enhanced capabilities. 

Now, with government recommendations to make remote working the norm rather than a trying to pass phase and a vast bulk of office workers expressing a desire to continue working from home for part of the week even after the pandemic, the question of how security can keep up with the demands of the modern workforce arises. 

With an increasing number of people working from home, the vulnerability for attackers has never been greater, and this why the need for managed IT security services providers is more. 

Cybersecurity in the time of crisis 

The current predicament necessitates an immediate reordering of priorities. The very instruments that support corporate operations expose a slew of vulnerabilities and act as floodgates for assaults. Since the outbreak, the adoption of virtual private networks and remote desktop protocols has skyrocketed. The Department of Defense discovered a 127 percent rise in exposed RDP endpoints and cautioned that growing RDP use could render systems more vulnerable to cyberattacks. 

Cyber attackers who are opportunistic are constantly altering their techniques. According to a recent Europol analysis, cybercriminals are preying on people’s fears, disseminating disinformation, and exploiting growing weaknesses. Additionally, there has been a minor uptick in DDoS (distributed denial-of-service) attacks in the epidemic’s aftermath. 

Malicious actors also distribute disinformation, fake narratives, and deliberately planted tales on social networking sites to sow fear and anxiety. Earlier, hackers launched a break-in at the World Health Organization, and ransomware targeted and held captive a well-known COVID-19 vaccination test site. 

The new normal demanding a remote workforce 

Indeed, the norm has shifted. When an endpoint is physically located on a desk within a business environment and is protected by enterprise-grade firewalls and proxies, it is far easier to manage and govern as a part of the benefits of managed security services. All controls have mysteriously vanished from the domestic environment without managed IT security services provider. While IT has consistently recognized the value of a company’s information, it has rarely included a whole firm going on mass telework at the same time. The initial questions should be: What policies should be implemented? Which hardware do you require? What licenses are needed? How do my people function daily? Once you’ve determined what needs to be done with managed security service, you’ll require funding to complete the task, which is never a simple task. 

Securing remote workers in the new normal 

Remote employment is rapidly growing in popularity. According to a recent survey, 40% of respondents intend to include video capabilities in their software stack. Additionally, 55% of individuals surveyed stated that they had to cancel current travel arrangements.  

IT teams must devise compensatory measures to manage the continually growing and growing cybersecurity environment. Here are some helpful best practices adopted by managed IT security services provider: 

  • Take a seat to ensure you’re prepared. By failing to do so, you risk pressuring systems that were never intended to scale. If you scurry, you run the danger of inadvertently jeopardizing the safety of your plans.
  • Examine business processes; verify that your teams are adequately covered for both remote and on-premises work. Examine your infrastructure thoroughly by hiring managed IT security services provider. Is your VPN capable of handling the additional stress caused by more users? Are your current collaboration tools causing you to run out of bandwidth?
  • Recognize that the norm has shifted. Therefore, there must be established rules for employee policies to define how employees should behave while working from home.
  • Ensure that your leadership is active and speaks with employees regularly.
  • Educate your teams on the dangers of phishing attempts, particularly ones with a pandemic theme, and encourage them to practice good cybersecurity hygiene.

As soon as endpoints leave corporate control, visibility into network traffic will rapidly deteriorate when you are not hiring a managed security service provider. However, here are some methods adopted by managed IT security services provider that can assist you in regaining some perspective on your environment: 

  • Enterprise VPN is indeed a good place to start, but there are bandwidth and scalability concerns.
  • Desktop virtualization (VDI) may be an option for addressing VPN scalability and performance issues.
  • Endpoint security, or EDR (endpoint detection and response), provides a valuable channel for visibility into devices that have returned home.
  • It is critical to have single sign-on and multi-factor authentication (MFA).
  • CASB (Cloud Access Security Broker) technologies can assist in proxying and monitoring all traffic through a central location.

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Above all, log collecting must always be a priority. Begin with VPNs and cloud-based programs such as Office 365. Once you have collected data, you can begin asking other queries. Specific log sources will be more authoritative than others. Pivot essential infrastructure that you lack visibility into or on assets that include proprietary data. Invest in security solutions that provide visibility into phishing, denial of service, and malware tactics and strategies. 

Redirect your attention to employees. What is their day-to-day role? This activity can close sight gaps on its own. Another possibility is to implement a zero-trust cybersecurity strategy that restricts access to applications to employment positions. These systems are more scalable than VPNs and can be readily linked with SSO platforms (single sign-on). Additionally, the managed IT security services provider ensures a zero-trust method that enables the development of granular controls that govern who can access what sort of information using any specific device. 

Bear in mind that there is no such thing as a one-size-fits-all approach to obtaining a remote staff. Adjustments may be necessary on the fly. Recognize the emergence of a new norm and reclaim control by hiring cybersecurity managed services. 

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