IT operations

28 Oct 2020
Managed It Service & Support Offshore Solutions Staff augmentation solutions

Reducing the need for Service Desk Support using Proactive Interventions, Automation, and Self-Service

A critical customer point of contact that is often overlooked by businesses is the service desk. It plays a pivotal role in driving brand loyalty and customer retention in any organizational framework. The help...

26 Oct
CloudShore Resources Good to know IT Outsourcing Category - Blog | Expandforce

Stay Ahead of the Game with expandFORCE Help Desk Support Services

An enterprise’s best friend is technology. One way to stay efficient and leverage the best of the technology includes having an IT support desk or assistance desk that provides a single point of contact. ...