Cloud Phone System Resources

Cloud Phone System Resources

Improve business agility with the right team of dedicated cloud phone system resources.

Why Cloud Phone System Resources?

No Maintenance Required
No Maintenance Required
You are not responsible for fixing or replacing desk phones that break or become obsolete as cloud phone system providers take over.
Fast Onboarding
Fast Onboarding
It usually takes the form of a SaaS product in which you can sign up for, configure, and begin using without any assistance.
Improved uptime
Improved uptime
A phone network rarely unavailable or inoperable is the ideal partner for any enterprise. 
Minimal Disruption
Minimal Disruption
Minimizes disturbance to everyday business activities by using dedicated resources and minimal manual effort.
Streamlines communication
Streamlines communication
Cloud telephony enables the establishment of call centers with no infrastructure costs and a more streamlined method of communication.  

Cloud Phone System Resources Process at EF

Get a better process in place coupled with dedicated cloud phone system professionals.

A PBX (Private Branch Exchange) has traditionally been used for phone systems; businesses have found it challenging to manage frequent calls with a PBX (Private Branch Exchange) type of system. The PBX architecture has found its footing in the market. Numerous businesses are currently planning for or making the transition from legacy and unsupported structures to cloud phone system providers. While customers have been using these devices for several years, high maintenance costs, the complexity of adding several different phones, and the lack of modern communication features drive many businesses to move to UC. Although the business market for VoIP cloud phone system telephony is maturing, the organization still has sufficient opportunities to cut costs, innovate new services, and accelerate innovation by hiring cloud phone system providers. 

We are a market leader in the United States of America for VoIP telephone systems enabled by the cisco cloud phone system. Our 24/7/365 contact center offers year-round assistance to ensure that our clients’ business connections are consistent and stable. Depending on the operational level you need, our call center is operated by a team of IT professionals. 

We will consult with you and lead you to the best telephone system for your company now and in the future. We are a dependable advisor in the delivery of services and a proponent of cohesive communication. 

As a cloud phone system provider, expandFORCE has developed a large resource base over the last decade that enables us to support network infrastructure no longer manufactured or subsidized by the manufacturer. Your enterprise cloud phone system can aid your company during technological transformations and market realignments. Your dependable solution has served as the vital foundation for communications with consumers and suppliers. 

As a customer, you have made a significant investment in this phone system, and although the manufacturer no longer supports it, it remains critical to your company. There are some complex business challenges to overcome when it comes to cloud phone system providers who provide peak performance. Contacting the manufacturer is not always a great idea because cloud phone system providers will have people who can answer the service phones are usually familiar with the most recent products. 

Cloud Phone System Resources Process at EF

expandFORCE Services for Cloud Phone System Resources

Call Recording

Call Recording

Using your cloud-based virtual PBX, you can record all calls silently and without the use of any hardware. 

IVR and call forwarding

IVR and call forwarding

Cloud phone system providers Create an IVR greeting for your callers and route them to the appropriate teams.

WebEx Calling

WebEx Calling

A national, enterprise-wide voice solution for clients interested in integrating voice with Cisco-based instant messaging and collaboration.

Multiple Calls Management

Multiple Calls Management

A VoIP product with improved calling capability and control for organizations multiple + concurrent callers.

Exhaustive Analytics

Exhaustive Analytics

Get critical metrics to optimize your operations with cloud telephony.

Custom Integrations

Custom Integrations

Seamlessly integrate with your business' current CRMs.

Auto-Attendant

Auto-Attendant

Offering menu system to callers for quick accessibility.

Why choose expandFORCE for Cloud Phone System Resources? 

expandFORCE offers enterprise-class capabilities that are comparable to those found in any modern business phone system. Apart from superior automated call processing capabilities, cloud phone system providers include high-definition voice and meetings, team communication tools, analytics, and advanced account management. The best aspect is that even small and medium-sized companies can adopt enterprise-level communications without incurring significant upfront expenses, enabling them to compete on an equal footing with larger organizations. 

Via open APIs, our cloud phone system providers allow you to incorporate business communications features seamlessly into your critical business processes. This will assist the company in productivity through the automation of workflows. Our Data API will provide you with valuable insights into how your cloud phone system and business applications are being used. 

expandFORCE offers solutions that have been specifically designed to address the connectivity needs that ensure the best cloud phone system for small businesses. You can have a more personalized experience for the customer by using features such as language range, voice recordings, etc. Additionally, cloud phone system providers enable recordings that can be personalized based on whether the customer is a first-time caller or a repeat caller. 

  • The Most Popular Partner for Microsoft consulting.
  • Microsoft cloud partner since the year 2006.
  • Offering top-notch expertise and customer service for an array of Microsoft Gold services.
  • A trusted name in the business fraternity for office 365 consultancy for over a decade.

Assorted Case Studies

Finance
Finance

Our engineers were finding a holistic approach that could meet all of their business needs.

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Global Retail
Global Retail

We proposed deploying a redundant, highly accessible architecture since their job is 24x7.

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Automobile
Automobile

Our experts assisted in creating a prototype, demonstrating the ability to meet their market

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